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Microsoft Dynamics 365 CRM
Unique solutions for more effective sales!
Benefits of CRM system for your business
Microsoft CRM solutions help both small and large companies to organise a faster and smoother sales process, increase team productivity, conversion rates and sales volumes.
Answer few short questions, and discover which of our Dynamics 365 CRM implementations is the best fit for your business
GO-SalesAssist plug-in – an essential tool for every sales manager
A tool for finding potential customers
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Discover advanced search capabilities that go beyond traditional methods.
Address autofill
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Automate the process of filling in the address information of a legal entity.
VAT code validation
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Check the VAT code of European Union legal entities directly in Dynamics 365.
Integration with open data platforms
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Business data is automatically populated using the Okredo Open Data Platform.
Microsoft Sales Copilot - more happy customers with less effort and saved time!
Microsoft Dynamics 365 Copilot is the world’s first artificial intelligence tool for Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) solutions.
INCREASED PRODUCTIVITY
- Offers actions that automate repetitive tasks
- Optimises task prioritisation and management.
- Allows you to focus on the most important activities.
DATA-DRIVEN
INSIGHTS
- It helps you predict customer behaviour, trends and potential sales opportunities.
- Offers actionable recommendations based on historical data and patterns.
REAL-TIME
SUPPORT
- Provides real-time support.
- Resolve customer queries and problems faster and without disturbing other colleagues.
BETTER CUSTOMER ENGAGEMENT
- By analysing customer data, IoT helps to tailor information in a more personal and effective way.
- Helps you respond to customer queries in a timely manner.
The Customer Journey with Microsoft Dynamics 365 CRM
Reasearching options
Marketing automation platform
Social media
Anonymous visits
Getting educated on services/benefits
Dynamics 365 CRM:
Leads Entity
Confirming the partnership
Dynamics 365 CRM:
Opportunity entity
Continuing to use services and request support
Dynamics 365 CRM:
Account entity and/or Primary Contact
Recommending service
to collegues
Dynamics 365 CRM:
Account entity and/or Primary Contact
Microsoft Dynamics 365 CRM solutions
Attract loyal customers with tools to ensure a seamless customer experience across channels.
Provide proactive services that solve customer problems, increase customer confidence and reduce your operating costs.
Why GO-ERP?
As a certified long-term Microsoft partner, GO-ERP has proven that it helps its customers to leverage the power of Microsoft Dynamics business applications to manage their day-to-day processes and operations more effectively. Get in touch and our experienced specialists will be happy to share their expertise and accelerate your company’s digital transformation.